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The Contemporary Marketing Management Glossary

Stakeholder Theory

Short Definition

A management and ethical framework asserting that organizations must create value for all stakeholders—not only shareholders—by balancing economic, social, and environmental interests.

Context

Stakeholder Theory was introduced by R. Edward Freeman in his book Strategic Management: A Stakeholder Approach (1984). It emerged as a response to Shareholder Theory, which prioritizes profit maximization for investors. Freeman’s model broadened the purpose of the firm, arguing that long-term success depends on relationships with all actors who affect or are affected by the organization’s activities—employees, customers, suppliers, communities, governments, and the environment. The theory integrates insights from business ethics, systems theory, and organizational behavior, forming the foundation for modern approaches such as Corporate Social Responsibility (CSR), ESG, and Shared Value.

Extended Definition

Stakeholder Theory redefines the role of business in society by recognizing that value creation occurs within an interconnected ecosystem.

Rather than viewing stakeholders as external pressure groups, it positions them as partners in generating shared prosperity.

The theory emphasizes three key dimensions:

  1. Ethical responsibility – firms have a moral obligation to consider the impact of their decisions on all stakeholders.

  2. Strategic interdependence – sustainable profitability arises from collaboration and mutual benefit rather than exploitation or competition.

  3. Governance and dialogue – decision-making should be participatory, transparent, and informed by diverse perspectives.

In the context of Impact Marketing and Enlightened Management, Stakeholder Theory evolves into a relational philosophy where companies act as nodes in a network of shared value. Here, stakeholders are not managed but engaged, becoming co-creators of meaning and impact.

Through the lens of the P³ framework (People × Purpose × Planet = Prosperity), stakeholders are recognized as essential participants in the collective pursuit of prosperity, sustainability, and ethical growth.

Contemporary Example

A company that co-designs sustainability initiatives with suppliers, includes employees in strategic decision-making, and reports transparently on community and environmental outcomes exemplifies Stakeholder Theory in practice. Such organizations move beyond transactional relationships toward long-term partnerships built on trust and shared objectives.

See also

Part of chapter: Glossary